Reliability Matters Podcast:
Reliability Matters is a podcast on the subject of reliability of circuit assemblies. Reliability "best practices" and success stories are discussed. This podcast features interviews with experts in the electronic assembly industry.
All electronic production segments which effect product reliability are on the table. This includes contamination, coating, cleanliness assessment, inspection, building for harsh environments and more.
Coming January 8
Catch the new Reliability Matters podcast on January 8. Mike Konrad's first guest is industry guru, Bob Willis. Bob will discuss common reliability issues within the electronic assembly industry. Available here and on iTunes and Spotify.
Lessons Learned from a Contract Manufacturer and Their Customer Who Sued Them
Originally presented at Surface Mount Technology International in 2017 to a standing-room only audience, Aqueous Technologies is proud to announce the return of SMT WARS.
What happens when an electronic contract manufacturer follows their customer’s instructions to the detriment of the product? Product failures, blame, drama, and a really big lawsuit.
Mike Konrad will present this webinar and will review the trials and tribulations of a contract manufacturer and their customer. Assembly residue-related failures (ECM) contributed to product failures, product recalls, and, ultimately, a multi-million-dollar lawsuit.
Misguided “best practice” techniques only made matters worse. This paper will discuss what factors contributed to the “perfect storm” of product failures. Factors that go as far back to original product designs, printed circuit board fabrication, storage and handling, assembly, testing, and coating. While mistakes were made all along the way, product failures could have been avoided with a few simple process changes, adding mere pennies to the cost of each assembly while saving hundreds of thousands of dollars in litigation.